Cancellation / Fraud policy

In the realm of e-commerce, the integrity of transactions is essential for maintaining trust between merchants and customers. Our cancellation and fraud policy is designed to protect both parties from potential fraudulent activities. Fraudulent orders can manifest in various forms, including instances where an individual places an order and subsequently initiates a chargeback with their bank, effectively attempting to acquire items without payment. This practice is a form of online theft and is taken very seriously.

We adhere to a strict no-tolerance policy regarding fraudulent orders. This means that we reserve the right to cancel any orders that we deem suspicious or potentially fraudulent. Several factors may contribute to this determination, including, but not limited to, discrepancies between the shipping and billing addresses, outstanding unpaid invoices, or any other indicators that raise concerns about the legitimacy of the transaction.

It is important for customers to ensure that the information provided during the checkout process is accurate and matches their payment method. Mismatched addresses can trigger a review process, which may result in order cancellation to safeguard against potential fraud. Our goal is to create a secure shopping environment for all customers while minimizing risks associated with fraudulent activities.

If you have any questions or concerns regarding our cancellation policy or any of our policies, you may contact us.